Change Management Skills for Human Resource Professionals (Online) | Cleveland State University Professional Development Center in Cleveland


Change Management Skills for Human Resource Professionals (Online)

Course Description

Strategically applying/utilizing the various disciplines within human resources in order to cause organizational change and add value is often referred to as “change management.” HR professionals are increasingly being asked to develop the personal skills and attitudes for implementing change as well as a technical understanding of how to apply the tools for change. In this class participants will learn how to successfully plan, implement, communicate, create employee involvement and commitment, and add value during change. This class is beneficial to human resources professionals within organizations or those seeking to enter the field of Human Resource Strategy Consulting.

Course Objectives

Upon successful completion of the course, students will be able to:

  • Know an introductory level of the principles and methods of Change Management 
  • Have particular expertise relating Change Management to Human Resource functions and people development
  • Identify the steps of Change Management so participants can assess their own department or organizational readiness for change initiatives
  • Strategically assess the need for change and communicate effectively the business case for change
  • Know how to plan and implement an effective change management process to achieve desired outcomes
  • Create and guide teams that are resilient in the face of change.aams
  • Deliver effective business cases for change management within one’s organization

Course Content

Overview of Change Management Principles and Applications

  • Change management principles and applications
  • Skills and aptitudes for change management
  • Successfully initiating and implementing change

Change Management Tools for Human Resources 

  • Various models of change management
  • Applying specific models to successful change management

Building the Case For Change

  • Developing a convincing and data driven case for change within your organization
  • Building support for effective change management
  • Receiving feedback from peers and instructor

Applying Change Management Tools Within Your Organization

  • Identifying a specific project within your organization
  • Successfully mapping out the process based on change management
  • Strategically creating a change management coalition
  • Planning to prepare to take the next step



CEUs: 1.6

Fee: $245 (Only available as a certificate)