Building Mutual Respect and Community Trust | CSU Pro Dev


Building Mutual Respect and Community Trust

Course Description

“With the death of Michael Brown in Ferguson, the death of Eric Garner in Staten Island, the ongoing protests throughout the country, and the assassinations of NYPD Officers Wenjian Liu and Rafael Ramos, we are at a crossroads. As a society, we can choose to live our everyday lives, raising our families and going to work, hoping that someone, somewhere, will do something to ease the tension—to smooth over the conflict. We can roll up our car windows, turn up the radio and drive around these problems, or we can choose to have an open and honest discussion about what our relationship is today—what it should be, what it could be, and what it needs to be—if we took more time to better understand one another.”
- FBI Director James B. Comey, February 12, 2015

The Building Mutual Respect and Community Trust training for law enforcement officers is designed to improve the quality of interactions between officers and the public. Utilizing an interactive agenda, this training will enable officers to increase mutual respect between themselves and members of their communities, improve their communications, stay safe, gain compliance, calm difficult situations, and understand that every interaction with a fellow citizen is an opportunity to make an ally.

Topics discussed

  • Cultural competence
  • Building relationships
  • Raising awareness
  • Multiple realities
  • Racial profiling
  • Power
  • Biases

This training will equip officers with a better understanding about the nature and inherent challenges associated with cross cultural interactions, as behaviors can be easily misinterpreted when interacting with a diverse public. CSU’s program will enhance the material covered in E-OPOTA’s cultural awareness modules by providing concrete skill-building.

Course Objectives

Increase mutual respect, improve communication, make an ally, enhance authority, stay safe, gain compliance, calm difficult situations

Training facilitators

Lt. Michael Hutson, ret., Shaker Heights Police Department
Normella Walker, M.A. Psychology, Diversity Management Program


December 2, 2016
9 a.m.-1 p.m.

Call to schedule training at your department today! Contact Mikek Hutson at 330.417.0990 or email him directly at to get started.

Cost: $75

Cancellation Policy

Departments/Officers must withdrawl a minimum of 3 business days prior to the start of the course to receive a refund. CSU reserves the right to cancel a session if we do not have a minimum of 20 students.

*For purchase orders or questions regarding registration, please contact 216.687.6957.